Privacy Policy

At HummingbirdAI Law LLC (“HummingbirdAI”), privacy is a priority. This Privacy Policy sets out how HummingbirdAI and its affiliates ("us," "our," or "we") collect and use personal information from customers and other individuals (collectively "you" or “user”) who access or use our websites, including HummingbirdAI.com, our mobile applications, our web client or professional client, and/or any of our other sites, products or services (the "Services"). By using our Services, you understand that we will collect and use your personal information as described in this Privacy Policy.

This Privacy Policy does not apply to any third-party websites and apps that you may use, including any linked-to in our Services. You should review the terms and policies for third-party websites and apps before clicking on any links.

We recommend that you read this Privacy Policy in full to ensure you are fully informed, for specific sections of the Privacy Policy that may be of interest please refer to the table below.

1. Personal Information

We collect information about users (1) when they give it to us, such as through registration for and use of our system, and (2) through tracking use of our system and web pages, including through cookies. We will only collect this information when there is a lawful basis including where you give us your consent, such as when we collect information needed to provide the Services to you.

2. Use of Personal Information

In general, we collect, use, store, and process your personal information to provide our Services, to fix and improve them, to develop new Services, and to market our Services. Here are some examples of how we use the personal information we process:

  • Provide you with the Services and products you request and collect payments
  • Create your account and manage your relationship with us
  • Send you records of our relationship, including for purchases or other events
  • Market features or products
  • Create and review data about our users and how they use our Services
  • Test changes in our Services and develop new features and products
  • Fix problems you may have with our Services, including answering support questions 
  • Manage the Services platform including support systems and security
  • Prevent, investigate and respond to: fraud, unauthorized access to or use of our Services, breaches of terms and policies, or other wrongful behavior
  • Comply with legal obligations
  • Meet legal retention periods

Other Uses. We may combine the personal information we collect ("aggregate") or remove pieces of personal information ("de-identify") to limit or prevent identification of any particular user or device to help with goals like research and marketing. Once such information has been aggregated and anonymised so that it is no longer considered personal information under data protection law, this Privacy Notice does not apply.

Lawful Basis for Processing Your Personal Information. If European data protection law applies, our lawful basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect or use it.

We normally collect or use personal information from you or others only where we have your consent to do so, where we need the personal information to perform our services under a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may have a legal obligation to collect or retain personal information or may need the personal information to protect your interests or those of another person. For example, when we:

Use personal information to create and manage an account, we do so in order to provide you with relevant Services and perform our contract with you.

Gather and record data associated with use of a digital certificate or digital signature, it is to comply with regulations.

Use names and email addresses for email marketing purposes, we do so with your consent (which you can withdraw at any time) or where permitted under applicable law, on the basis of our legitimate interests.

Gather usage data and analyze it to improve our Services or ensure the security of our websites for example, we do so based on our legitimate interest in safeguarding and improving our Services.

If you have questions about or need further information concerning the lawful basis on which we collect and use your personal information, please contact us using the contact details of this Privacy

3. Personal Information Sharing

We do not rent, sell or share your personal information with third parties except as disclosed in this Privacy Policy. Additionally, we do not disclose your personal information in any manner that would be considered a sale under applicable laws.

We may share personal information as follows:

Service Providers. We share your personal information with other companies we use to support our Services. These companies include payment service providers and authentication systems. We have contracts with our service providers that address the safeguarding and proper use of your personal information.

Marketing Partners. We may share your personal information with sponsors of events, webinars or sweepstakes for which you register, or other parties with whom we may engage in joint marketing activities.

Business Transactions. We may share your personal information during a corporate transaction like a merger, or sale of our assets, or as part of the due diligence for such contemplated transactions. If a corporate transaction occurs, we will provide notification of any changes to control of your personal information, as well as choices you may have.

Consent. We may share your personal information in other ways if you have asked us to do so or have given consent. For example, with your consent, we post user testimonials that may identify you.

Your personal information may also be shared as described below:

Other HummingbirdAI Software users. When you allow others to access, use, or edit content in your account, we share that content with them. 

User-Generated Content. When you comment on our blogs or in our community forums, this information may also be read, collected, and used by others.

4. Retention of Personal Information

We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain personal information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws as set out in our data retention policy and information handling standards. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal information and limit active use of it.

See Section 5 for choices about the storage of your personal information.

5. Your Choices

This section describes many of the actions you can take to change or limit the collection or use of your personal information.

Profile. You are not required to fill out a profile. If you do, you can access and review this personal information. If any personal information is inaccurate or incomplete, you can make changes in your account settings.

Marketing Messages. You can opt-out of email marketing messages we send. You can opt out of these messages by clicking on the "unsubscribe" link in the email message. If you are a registered user of our Services, or if you have engaged in transactions with us, we may continue to send transactional or relationship messages (e.g., signing notifications or account notifications) after you opt out of marketing messages.

Closing Your Account. If you wish to close your HummingbirdAI service account, please contact support@HummingbirdAI.com or visit our website.

Complaints. We are committed to resolving valid complaints about your privacy and our collection or use of your personal information. For questions or complaints regarding our data use practices or Privacy Policy, please contact us at support@HummingbirdAI.com.

6. Children's Privacy

Our Services are not designed for and are not marketed to people under the age of 18 ("minors"). We do not knowingly collect or ask for personal information from minors. We do not knowingly allow minors to use our Services. If you are a minor, please do not use our Services or send us your personal information. We delete personal information that we learn is collected from a minor without verified parental consent.

7. Your Privacy Rights

You may have certain rights related to your personal information, subject to local data protection laws. These rights may include: how we collect and use your personal information and why; the categories of personal information involved; the categories of recipients of your personal information; how we received your personal information and its source; our business purpose for using your personal information; and how long we use or store your personal information or the manner in which we determine relevant retention periods. You have a right to correct inaccurate personal information about you.

In certain situations, you can ask that we delete/erase or stop using your personal information (and object to use of your personal information) or export your personal information to another provider.

Where we rely on your consent to process your personal information, you have the right to decline consent and/or if provided, to withdraw consent at any time. This will not affect the lawfulness of processing prior to the withdrawal of your consent. At any time, you can request that we stop using your personal information for direct marketing purposes. See Section 5 of our Privacy Policy for more information on your choices.

If you are unsatisfied with our response to your complaint, you have a right to raise questions or complaints with your local data protection authority at any time.

We will take reasonable steps to verify your identity. If you have an account with us, we may verify you through your login of your account. If you do not have an account with us, we may require you to provide additional information from which we can satisfy ourselves of your identity. You may authorize an agent to make a request to us on your behalf and we will verify the identity of your agent or authorized legal representative by either seeking confirmation from you or documents that establish the agent's authorization to act on your behalf.

Certain personal information may be exempt from such requests under applicable law. We need certain types of personal information so that we can provide the product and Services to you. If you ask us to delete it, you may no longer be able to access or use our product and Services.

California. California residents may ask for a list of third parties that have received your personal information for direct marketing purposes during the previous calendar year. This list also contains the types of personal information shared. We provide this list at no cost. If you are a California resident and would like to request this information, please emails us at support@HummingbirdAI.com.

8. How We Protect Your Personal Information

To keep your personal information safe, we use electronic and managerial tools. We apply these tools based on the sensitivity of the personal information we collect, use, and store, and the current state of technology. We protect your personal information through technical and organizational security measures to minimize risks associated with data loss, misuse, unauthorized access, and unauthorized disclosure and alteration.

9. Changes to This Policy

We may amend this Privacy Policy to reflect changes in the law, our companies, our Services, our data collection use and practices, or advances in technology. Our use of the personal information we collect is subject to the Privacy Policy in effect at the time such personal information is used. Depending on the type of change, we may notify you of the change by posting on this page, adding a banner to HummingbirdAI.com or by email.

10. How to Contact Us

For questions or complaints regarding our use of your personal information or Privacy Policy, please contact us at support@HummingbirdAI.com.